FREQUENTLY ASKED QUESTIONS

Click on the link that was sent to you to enter the Aveda web shoppe or view a look.
Aveda A-Commerce is a social-selling platform that allows Aveda Salons and Artists to personalize their web shoppe for their customers. Each web shoppe will look slightly different in relationship to the salon and/or artist’s vision.
Each salon and artist curates their own product assortment organized by look. If you don’t see a product you’re searching for, please visit https://www.aveda.com.
Please visit our customer service here: https://www.aveda.com/customer-service-landing
When selecting checkout, you’ll be redirected to Aveda website for checkout and will be able to see payment options there.
Your previously added cart items from the Aveda A-Commerce Shoppable Look(s) have already been transferred to Aveda.com and will be in cart once you proceed to checkout or if you click to shop on Aveda.com